Key Players at Third Wave
Executive Management




David Wroan
President, Founder 2003
15 years IT Experience
Area of expertise: Client Relationships & Business Development.
Third Wave was founded in 2003, and since then it has been great to see how we have grown as an organization. What has remained
constant over all these years is our Core Purpose—our dedication to “Provide a Great Experience” for clients, employees and partners.
We achieve this dedication through our focus on our company’s Core Values: Do What is Right, Employee Empowerment, Integrity,
Accountability, and Always Having Passion within our work.
Over the course of my 15 years in technology, it has been exciting to see the dramatic increase in the number of small to medium-sized
businesses. Third Wave strives to meet the demands of these companies. My primary role at Third Wave is not only running our
company, but also ensuring that we always adhere to our Core Purpose and Core Values. With this combination, we remain a strong
and focused company, committed to the service of our clients and employees in the best possible way.
John Marcato
Chief Information Officer
Team Member Since: 2009
Area of expertise: Customer Service, Team Management/Development, and Creating Technology Solutions.
John has more than 10 years of experience delivering IT services to clients in the SMB market. He has built multi-tiered engineering
teams and implemented hundreds of IT projects for companies in various industries. John has over 15 technical certifications in
network, server, and associated technologies. In his spare time, John enjoys playing music, surfing, investing, and learning about
science and technology.
Armando
Helpdesk Manager
Team member since August 2008
Certified in Microsoft Virtual Server
Expertise: Windows destop & server support,
mobile devices, resource management,
customer service.
Chris
Network Operations & Senior Consultant
Team member since December 2005
MCITP, CCA, VCP, & HP Enterprise certifications
Expertise: VMWare, Cisco, Windows,
enterprise storage solutions, advanced
networking & security, cloud infrastructure &
design. Project Management.
Dan
Network Consultant
Team member since 2009
Certified Cisco CCNA, MCITP, & CCA
Expertise: Windows desktop and server
support. Hardware, software, and licensing
procurement.
Randall
Network Consultant
Team member since October 2009
Certified in XenApp 5, HP Sales
Expertise: Windows, Citrix, Remote Desktop &
Terminal Services, advanced diagnostics and
problem resolution.
Gerry
Network Consultant
Team member since 2010
Certified: MCITP - Enterprise Server
Expertise: Windows administration, basic
networking, Citrix, hardware & software,
Remote Desktop & Terminal Services, issue
identification & resolution.
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Jake
Operations Manager
Team member since 2011
Expertise: operations and logistics, capacity
& resource planning, process improvement.
Hardware, software, and licensing
procurement.
Liz
Business Development Executive
Team member since 2011
Expertise: Relationship building with
extensive experience in the engineering and
environmental space; assessing and
matching client needs with technology
solutions.